Monday to Friday, 8am to 6pm.
Monday to Friday, 8am to 6pm (emergencies only at other times)
Help us to shape the future
You can tell us what you think by:
We also seek the views of our household and business customers with the help of independent research partners. This involves focus group discussions, workshop and online surveys as well as telephone or face-to-face interviews.
In addition we engage every day with customers about our day to day service using telephone and text surveys and feedback cards.
Look out for our
customer magazine which is designed to keep you updated on how we're improving services and other news - we send it to households throughout the region.