Each year we set our charges according to our price limits set by Ofwat at five yearly reviews." />
Monday to Friday, 8am to 6pm.
Monday to Friday, 8am to 6pm (emergencies only at other times)
Help us to shape the future
Each year we set our charges according to our price limits set by Ofwat at five yearly reviews.
The last of these was in 2014; prices were set for the period between 2015-2020.
For the year 2016/17 starting 1 April 2016, we published our Wholesale Charges on the 11 January 2016, plus the following information below that explains changes that will apply from the 1 April 2016 and an explanation of how our charges have been assured. We published our customer Charges Schemes on 1 February 2016.