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You are here: Home > About Us > Operations centre

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Operations centre - the layout

The building comprises three parallel office wings providing a gross floor area of 9,921 square metres - equivalent to nearly two football pitches.

The three wings are linked at the western end by a indoor street that not only provides informal meeting areas, but also access to the café, restaurant, meeting and training rooms. An undercroft is provided in the north wing for deliveries and service distribution.

The six, 15 metre wide main floorplates are all identical 42 metre long spaces with raised floors for service distribution and a finished floor to ceiling height of 3.2 metres.

Accommodation is also provided on a nine metre wide floorplate running parallel to the street.

The main cores are located in the 15 metre by nine metre bay where the office areas intersect. These cores contain the toilets, disabled toilets, lifts and stairs between levels.

Each floor has a business centre which houses printers, photocopiers and mailing facilities, while kitchenettes on each floor of each wing are communal - allowing people to mingle.

The accommodation is open plan. There are informal meeting rooms and staff are encouraged to meet in the street area where there is also an internet café.

The street axis is at right angles to the main floorplate in a north/south direction and provides the main link through three levels of the building.

The northern end of the street contains the entrance and reception areas with the larger space at the lower level providing a focal hall to the building and entrance to the restaurant.

Seating for 150 people is provided in the restaurant with more than 50 seats around the café bar in the street.

The southern and bottom level of the street provides a focus for the main meeting rooms on the west of the site.

Community and training rooms are located next to reception but separated from the main office functions to allow them to be used independently. This also allows use out of normal hours while maintaining security of the rest of the building.

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Emergencies and operational problems

0845 600 4 600

Billing and customer services

0845 600 3 600

Leakstoppers

0800 692 0692

Trade effluent services

0845 600 4 600

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