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You are here: Home > About Us > The future

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 Water - long term strategy 2015-2040

We want to ensure we continue to provide high quality, sustainable water and environmental services, while keeping bills affordable for customers.

As a long-term business, this requires us to think and plan well into the future. 

Water – the way ahead 2015-2040 explains the services our customers want, the environmental improvements we must make, how our assets need to be maintained and developed and how, as a business, we plan to operate more efficiently.

It was produced following consultation with customers, stakeholders and regulators - through our customer engagement work.

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