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Contact us
| Billing and customer services |
0845 600 3 600
(8am to 6pm, Mon-Fri)
customer.services@wessexwater.co.uk
BWBSL, 1 Clevedon Walk, Nailsea, Bristol BS48 1WA.
Please include your customer reference number and/or billing address when calling or emailing.
We may contact you by telephone in response to your email to discuss your query. Please provide your phone number when you contact us. |
| Emergencies and operational problems |
0845 600 4 600
(8am to 6pm, Mon-Fri, emergency service at other times)
operational.enquiries@wessexwater.co.uk |
| Minicom (for those with impaired hearing) - 0845 730 0619 |
| Sewage floodline (in a property) - 0845 850 5959 |
Leakstoppers - 0800 692 0692 (24 hours)
leakstoppers@wessexwater.co.uk |
| Careers |
To talk about a specific vacancy or if you are experiencing difficulties making an application call 01225 522552 (Mon-Fri) or email careers@wessexwater.co.uk
(8.30am-4.45pm, Mon-Thu & 8.30am - 4.15pm, Friday)
Applications cannot be accepted through this method. |
| Operations centre, Bath (main office) |
01225 526 000
(8.30am to 5pm, Monday to Friday)
Wessex Water, Claverton Down, Bath BA2 7WW
info@wessexwater.co.uk |
| Automated telephone services - lines are automated and available 24 hours a day. |
| Meter reading |
0845 850 0018 |
| Debit/credit card bill payment |
0845 600 1019 |
| Leaflet requests |
Surface water drainage: 0845 601 5982
Meter option: 0845 601 5983
Charges explained: 0845 606 6271 |
| Talking leaflet explaining rateable value |
0845 606 6269 |
Our company registration number is 2366633. Telephone calls may be recorded to monitor quality standards. |
| Press office |
01225 526 329 - media enquiries only
(8.30am to 5pm, Monday to Friday)
0845 600 4 600 (out of hours)
press.office@wessexwater.co.uk |
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