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Press office

Our press office is based at the operations centre in Bath. We handle all media enquiries relating to the company and employees.

Contact us on 01225 526329 during our opening hours (Mon-Fri, 8.30am to 5pm).

For out of hours enquiries the on-call press officer can be contacted by calling the control room on 0345 600 4 600.

We will only deal with enquiries from members of the media.

Customers who would like information about the company should contact customer services on 0345 600 4 600 (Monday to Friday, 8am to 6pm, emergency service at other times).


Please contact the press office for a selection of images that could be used to support news stories and features.

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To be included on our mailing list so you receive the latest news email

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