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You are here: Home > About Us > Operations centre


How to find the operations centre

Our main office, the operations centre, is based on the south side of Bath (Claverton Down Road, Bath BA2 7WW).

By train

We are a 10 minute taxi ride from the train station. Alternatively, a free bus service runs from a bus stop in front of the station (see details and map below).

By bus

We run a free bus service (view timetable) from the city centre to the operations centre. These run every 20 minutes in the mornings, lunchtimes and afternoons - the service runs from the city centre and Odd Down park and ride.

By bike

Cyclists and motorcyclists can store their bikes securely at the operations centre and use the changing rooms (including showers).

Our buses also have cycle racks so you can put your bike on the bus if you can't face a steep uphill ride to Claverton Down!

By car

Our approach to sustainability is to encourage the use of public transport and, as a result, car parking spaces are limited at the operations centre. If you are travelling by car, please ensure that your host has organised a space for you.

From the M4

Leave the M4 at junction 18 and take the A46 into Bath. Take the slip road off the A46 signposted Bath and turn left at the roundabout on to the A4 towards Batheaston/Chippenham.

Take the first right signposted to the toll bridge and cross the bridge. Drive along Mill Lane, the High Street and Bathampton Lane until you reach the junction with the A36. Turn right and travel along the A36 Warminster Road towards Bath.

Take the left into North Road and travel up to Claverton Down road, turn left and go past the university. Wessex Water is the first left after the roundabout with Brassknocker Hill.

How to find the operations centre



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Emergencies and operational problems

0345 600 4 600

Billing and customer services

0345 600 3 600


0800 692 0692