Customer Care Plus
We offer free, extra services to customers who have additional needs regardless of whether they are the billpayer or not.
bills and leaflets in braille, large print or a language other than English
a security password system to protect against bogus callers
extra assistance in the event of water supply interruptions.
Use this form to apply for our range of services.
Before you get started you will need
|• Your address
• Your customer number
• The contact details of your friend or relative (if applicable)
|Your application process
|Step 1: Enter your personal details
Step 2: Enter your billing details
Step 3: Tell us about your needs
Step 4: Tell us more about how we can help you
Step 5: Enter details of your friend or relative (if applicable)
Step 6: Review your details before final submission
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