Skip Navigation

Wessex Water would like to use cookies on your computer to help make this website work better for you. One of the cookies we use is essential for parts of the site to operate and has already been set. You may delete and block all cookies from this site, but doing this will mean that parts of the site will not work. To find out more about the cookies we use and how to delete them, see our cookie notice.
I accept cookies from this site

You are here: Home > Customers


Customer Care Plus

If you have special requirements due to your age, ill health or a disability, register for our Customer Care Plus scheme so that we can take your needs into account.

These include:

  • bills and leaflets in braille, large print or a language other than English
  • a security password system to protect against bogus callers
  • extra assistance in the event of water supply interruptions.

Use this form to apply for our range of services.

Before you get started you will need
• Your address
Your customer number
• The contact details of your friend or relative (if applicable)
Your application process
Step 1: Enter your personal details
Step 2: Enter your billing details
Step 3: Tell us about your needs
Step 4: Tell us more about how we can help you
Step 5: Enter details of your friend or relative (if applicable)
Step 6: Review your details before final submission

Register for Customer Care Plus

do you need help or advise
Ask Lynn
Ask Lynn a question




Emergencies and operational problems

0345 600 4 600

Billing and customer services

0345 600 3 600


0800 692 0692



green trees Please consider the environment before printing this page printer friendly pagePrinter friendly page