If you have a water meter and you need to use a large amount of water for reasons you cannot control, WaterSure Plus may be able to help. WaterSure Plus puts a limit on the amount you have to pay.
To qualify for WaterSure Plus, you must receive one of the major social benefits or tax credits, such as income support, income-related employment and support allowance, working tax credit, housing benefit or universal credit. In addittion, you must either:
- receive child benefit for three or more children aged under 19 and in full time education, or
- have someone in the household with a medical condition causing them to use significantly more water.
For more information about WaterSure Plus, please contact customer services.
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