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You are here: Home > Customers > Customer Care Plus

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WaterSure Plus

If you are a metered customer and have unavoidably high water use WaterSure Plus might help you.

It’s designed for people who receive one of the major social benefits and tax credits such as income support, income related employment support allowance, working tax credit, pension credit, housing benefit or universal credit and in addition either:

  • receive child benefit for three or more children aged under 19 and in full time education, or  
  • have someone in the household with a medical condition causing them to use significantly more water. 

For more information about WaterSure Plus, please contact customer services.

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