This section explains how we charge for water and sewerage services. It details how charges are set, our charging options and how we are spending the money raised. It also includes a section on questions frequently asked by commercial customers.
Our commercial charges publication details how our charges are set and the suite of charging options available, a copy of which may be downloaded. It also includes a section on questions frequently asked by commercial customers.
More detailed information on our charges is available in our charges scheme, also available to download.
Water services charges (other than special agreements) apply throughout our region, except for the areas covered by the Bristol, Bournemouth and West Hampshire or Cholderton and District water companies and the area in which Thames Water Utilities Ltd collects charges on behalf of Wessex Water.
We may not be providing you with both water and sewerage services. If you receive your water supply or sewerage services from another water company, they will be happy to give you information about their charges.
Please note that care has been taken to ensure the accuracy of this section of the website. However, any errors or omissions cannot invalidate the recovery of the proper charges owing to the company under its resolutions and charges schemes.
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