Customers

Bag it, bin it... don't flush it

Sewers are not waste disposal units even though we flush human waste down the toilet.

They are designed to take away rainwater from roads, waste water from sinks and baths, toilet paper and human waste flushed down the toilet.

Hundreds of people cause blockages in sewers or damage to the environment by putting rubbish down the toilet.

A fun way to learn

We have launched a game for mobile devices that advises people how to dispose household waste safely.

For more information, visit our Wessex Water mobile page.

Bag and bin your disposables

To avoid blocked pipes, plumbing bills and damage to the environment, put the following in your bin:

• contraceptives
• disposable nappies
• wet wipes
• plasters
• incontinence pads
• female hygiene products
• colostomy bags and bandages.

Wrap razor blades carefully in paper and put them in the bin and return medicines to your local pharmacy. Syringes and needles should be returned to a healthcare provider.

Kitchen fat

Solidified fat is one of the biggest causes of blocked sinks and can lead to blockages in our sewers.

Don’t pour fat from cooking down the sink as it can cause blockages when it cools. Let it cool and pour it into a container before putting it in the bin.

For more information

If you have any questions about the safe disposal of your waste, please contact customer services.

Your local council will also be able to give you advice about ways to dispose of household waste safely and without damage to the environment.

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You should only flush human waste down your toilet.