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Do it online

Whether you’re changing address or sending in a meter reading, our online forms will provide you with a quick and simple way to communicate with us.

Using our online forms is safe and easy to do – the information is sent via a secure server and will be received by our experienced customer services staff who will deal with your request.

Some of our online forms include:

• change of address – let us know you are moving and we will sort out any arrangements regarding your water and/or sewerage services bill 

• water meter request – if you want to have a meter installed at your property 

• meter reading – submit your latest water usage figures to help us keep your bill up to date 

• customer care plus – for those customers with extra care needs we can help.