Environmental information
The Information Commissioner has ruled that water and sewerage companies such as Wessex Water are not public authorities subject to the requirements of the Environmental Information Regulations (EIR) 2004. The reasons for this are set out in a letter from the Information Commissioner dated 12 March 2010
We recognise that the environmental information we hold may be of interest to a wide range of people. We already publish a large amount of information through our website and existing material, which is summarised below.
If you have a question on an environmental matter, Wessex Water will consider requests for information on a voluntary basis and will try to provide relevant information where appropriate and reasonable.
Here are some pointers to help you get the information you want.
What information is already available?
We already have a large amount of information on this website, and we will continue to add material:
- Striking the balance - our annual sustainability report, with our perspective on a range of issues and details of our performance
- environmental policy - our long-standing policy that underpins our environmental activities
- water - managing resources, reducing leakage and the quality of the drinking water we supply
- water efficiency - encouraging people to conserve water around the home and at work
- sewage - treating society’s waste water and how we deal with the resulting sewage sludge
- low flow rivers - our work in river stretches that can experience low flows during prolonged dry weather
- climate change - reducing our own greenhouse gas emissions, and ensuring we can adapt to a changing climate
- biodiversity action plan - our work to help protect wildlife in our region, in line with national targets for biodiversity (the variety of life).
- access and recreation - opportunities for recreation at sites such as reservoirs.
I have a particular environment information request
If there is some environmental information that you would like from us, please let us know the following:
- what you would like to know?
- the format you would like the information in, eg, letter, email, telephone call
- your contact details.
Please send your request to:
Email: env.info@wessexwater.co.uk
Or write to:
Environmental regulation team
Wessex Water Services Ltd
Claverton Down Road
Bath BA2 7WW
Depending on the nature of the information requested, we will let you know whether we are willing to provide the information to you, how long it will take and whether a fee is payable.
I’m not happy with how Wessex Water dealt with my request
If you made a request but you do not feel that Wessex Water dealt with it appropriately, you have the right to register a complaint by using the Wessex Water complaints procedure.
Further information
For further information about environmental information, visit:
Information Commissioner
Defra – EIR page