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Billing and customer services

For all billing related enquiries.
Telephone: 0845 600 3 600 (8am - 6pm, Mon - Fri)
Minicom: 0845 6 056 585 (Text telephone for those with impaired hearing)

Emergencies and operational problems

For operational and general enquiries about your water and sewerage services including emergency problems.
(8am - 6pm, Mon - Fri, emergency service at other times)
Telephone: 0845 600 4 600
Minicom: 0845 730 0 619 (Text telephone for those with impaired hearing)

If your property is flooded with sewage, call our Sewage Floodline.
Telephone: 0845 850 5959 (24 hours)

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Wessex Water Services Limited, Registered in England No. 2366648
Registered Office: Wessex Water Operations Centre, Claverton Down Road, Claverton Down, Bath, England BA2 7WW