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Why save water?

With increasing population pressures in our region and a changeable and unpredictable climate our key challenge is to ensure we have enough water to meet everyone’s needs at all times.

Minimising your water use not only helps us maintain our water supply to customers, it also:

  • means more water is left in the environment
  • reduces the carbon footprint of treating and transporting water and dirty water and of heating water in the home
  • is the right thing to do - it's wrong to waste resources.


We treat and provide drinking water to 1.3 million customers. This water comes from our reservoirs and groundwater sources. We are committed to supplying this water without having a negative impact on rivers and environment. The higher the demand, the more is abstracted from our water sources, and this can impact on river flows and ecology.  


All the water we supply is treated to high standards to conform to Drinking Water Inspectorate regulations. We do this as efficiently as possible and use renewable energy sources where we can, but inevitably carbon emissions result from treating and transporting this water to you. Additionally, in your home electricity and gas is used to heat it – so the less you use, the smaller your carbon footprint.

Wrong to waste

Like other natural resources, water is a precious resource and should not be wasted. On average every person uses 140 litres of water each day in their homes and gardens. Some of this water is wasted by inefficient appliances and some of our daily habits. Find out what simple things you can do to waste less on our home and garden pages.


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