Monday to Friday, 8am to 6pm (for non-household billing enquiries, please contact your retailer).
Monday to Friday, 8am to 6pm (emergencies only at other times)
Help us to shape the future
If you run a business which requires you to carry out a regular monitoring of your private water supply, our scientific team provides a comprehensive service.
Every day we schedule and carry out the regulatory sampling programme for the water and sewerage services we provide to 2.5 million people in the south west of England.
In addition we provide sampling and analytical services to a range of customers including:
Our range of analysis enables you to show compliance with the following regulations and their subsequent updates:
Delivered from our laboratory - ISO 17025 (2005) by the United Kingdom Accreditation Service (UKAS) - our comprehensive analytical service for potable (drinking) water covers: