Other information

Learn more about our charges and performance, and read our sector guidance.

Our charges

Our new connection charges are set according to rules published by our economic regulator, Ofwat.

Our performance

We publish our performance against levels of service metrics for all our Development Services workstreams which include New Appointments and Variation (NAVs) and Codes for Adoption measures.

Sector guidance on sewerage and water adoption agreements

Read our sector guidance on sewerage and water adoption agreements.