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You are here: Home > Services > Scientific services


Scientific services contacts

Our address is:
Customer Liaison Administrator
Wessex Water Scientific Centre
Mead Lane
BS31 3ER
See location on Google Maps.

Opening hours
Monday to Friday 8:30am to 6.30pm
Weekends and bank holidays 8.30am to 4.30pm 

Telephone: Customer liaison administrator - 01225 526725 (this number is for the scientific centre only).
9am to 4.45pm, Monday to Friday, voicemail outside these hours.


Fax: 01225 528787
Please mark your paperwork for the attention of the customer liaison administrator.

Sample delivery
If samples are likely to be delivered on weekends or later than one hour before the closing times indicated above, please contact the appropriate sample reception so that the necessary arrangements can be made to receive and process your samples appropriately.

Drinking water samples: Open everyday, contact customer liaison administrator (number above)
Wastewater/effluent samples: Monday to Friday, contact customer liaison administrator (number above)

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