Transfer of private sewers
On 1 October 2011 we became responsible for the ownership and maintenance of thousands of kilometres of private sewers following changes made by the government.
This is good news for customers who were previously responsible for private sewers and lateral drains that connect to the public sewer network.
Many of these pipes are in poor condition and cause problems which could have been expensive to resolve and, in the case of sewers owned by groups and individuals, complicated to resolve.
Responsibilities and ownership are now much clearer and customers can expect an excellent standard of service if a problem occurs.
For more information, see frequently asked questions, property types and the video below to find out how the change could affect you.
Sewer transfer video - guidance for customers
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