Monday to Friday, 8am to 6pm.
Monday to Friday, 8am to 6pm (emergencies only at other times)
Help us to shape the future
It's easy to pay your bill and manage your water services account online if you sign up to eBilling – you can also go paperless and view your bills.
Sign up/sign in to eBilling
You can make a debit or credit card payment without registering for eBilling. All you need is your 13 digit payment reference number from your bill and your payment card details.
Pay by debit/credit card
The easiest way to pay your bill is by Direct Debit.
Unmetered customers can pay annually, twice yearly or in 10 monthly payments.
Metered customers can pay monthly on a budget plan or on receipt of the bill. There is no charge or discount.
We also offer the following options free of charge:
Cheque payments are only accepted where the cheque is issued by a UK bank or building society recognised by the Financial Conduct Authority.