Who we are
As a water and sewerage company we provide essential services to 2.9 million customers across the south west of England.
Our services
We are recognised by our regulators as one of the leading water and sewerage companies in England and Wales.
Our purpose
Our customers, the environment and our employees are at the heart of our business.
Our performance
We set out our key priorities for the future, based on wide and continuous conversations with our customers and stakeholders.
Our future
We are putting our customers, communities and environment at the heart of what we do.
We pledge to minimise our impact on the environment.
We pledge to ensure our abstraction remains sustainable now and in the future.
We are protecting and improving our rivers and coastal waters through investment and partnership working.
We pledge to be an early mover in mitigating the climate emergency by achieving net zero carbon emissions from our operations as early as 2030.
Over the next 25 years, we will further enhance our region’s biodiversity, doubling our contribution.
