Our experts answer your commonly asked questions
Staff members from across the business have answered FAQs about our services.
Customers contact us for a number of reasons, from water pressure and leakage to water saving and environmental issues.
With similar questions and concerns being frequently asked and raised, we have reached out to our experts to find out more.
Education adviser Sue Goodland, leakage manger Jason Edwards and head of water resources Paul Saynor have helped us to answer your questions.