We understand you may be worried about how coronavirus (Covid-19) will impact our services, your water and more.
But we want to reassure you that we are doing everything we can to make sure we continue to provide the best possible service.
This means you might see our vans and workforce out and about working on our water supply and sewerage networks carrying out essential routine work or dealing with emergencies.
These individuals are ‘key workers’ so are permitted to be working in the highway, at our sites, or travelling to and from locations to ensure essential public services are maintained.
The health and wellbeing of our customers and staff is of the utmost importance to us, which is why we have put into action tried and tested plans to ensure our services are delivered safely.
We want to ease your concerns during these challenging times – keep reading to find out more.