During 2020-21, around 14,500 frontline NHS workers, including nurses, doctors and paramedics - all of whom were on water meters - applied for the rebate.
Applications for the rebate closed on 31 March 2021.
The NHS rebate was just one of the ways we provided support to local communities during the Covid-19 pandemic. We also:
- Provided funding for projects through the Wessex Water Foundation for local groups impacted by the Covid-19 crisis
- Partnered with Age UK Bath & North East Somerset to deliver hot lunches to vulnerable elderly people who were self-isolating in and around Bath, who would normally benefit from a vital lunch club service. Using surplus produce from the restaurant in our head office, delicious meals prepared by our caterers Baxter Storey have been transported around the city by a group of our volunteers.
- Had many colleagues volunteer to assist the NHS when the pandemic was at its peak in 2020 and also with the vaccination programme in 2021.
We realise that there are some people who may be struggling to pay their bill as a direct result of the Covid-19 crisis. To find out what help is available visit our help to pay section.
Further information and the eligibility criteria for our NHS rebate can be found in our terms and conditions.