Customer magazine

Customer magazine

Our customer magazine contains news and information about how we are investing across the region and improving service as well as general interest stories.

We hope you find the information in each magazine interesting and informative - our licence and regulation requires us to provide you with this information.

Having tried various ways to communicate with our customers, the magazine has proved to be the most successful method with positive feedback from a considerable proportion of customers.

By including advertising we are able to minimise the cost of producing each issue to around 14p per customer.

Wessex Water's magazine - winter 2020

Ensure burst pipes and blocked gutters don’t dampen your Christmas spirit… or the interior of your home.

Wessex Water's magazine - summer 2020

Read more about our long-term water supply plan, what we've been up to this summer and some water saving advice.

Wessex Water's magazine - winter 2019

Find out why we teamed up with TV presenters Hugh Fearnley-Whittingstall and Anita Rani; how 21 years of environmental work has made our rivers healthier; and why it's important to prepare your home for winter.