We are proposing a big increase in investment - £1.4 billion - in areas that customers have told us are most important to them.
Meanwhile, under our plans, bills, after allowing for inflation, will be no more in 2025 than what they are today.
An independent group, the Wessex Water Partnership, ensured customer views were properly reflected when it came to developing our plan.
Read our business plan
What happens next?
Ofwat will now scrutinise our business plan over the coming months to make sure we have properly reflected customers' views and we are spending money efficiently, including our cost adjustment claims.
We'll continue to keep you informed of more detailed plans as they develop and, importantly, share how your views have been taken on board. We will do this through our customer magazine, website and social media channels.
How can you find out about our proposed performance?
We have worked with customers to come up with a set of commitments that can be used to monitor our performance. You can see all of our proposals on our future performance website.
Our future performance
You can also see how our current performance compares with other water companies by visiting Discover Water.
The map below shows locations across our region where we will be investing in water and wastewater schemes between 2020 and 2025.
Read our plan with supporting documents View our appendices