Health and safety
Health and safety
The potential hazards faced by our industry require the highest standards of health and safety. We are committed to protecting our colleagues and everyone affected by our operations.
As a responsible employer it is clear to us that the management of health and safety is critical to our success, particularly as we seek to adopt even better ways of delivering services to our customers.
No activity can be totally without risk and we must ensure that our operations are carried out in such as a way to remove unnecessary risk, and control and manage any residual risk to prevent injury or harm.
Where risk cannot be managed and safety assured then work must be stop until a safe solution can be found.
Protecting the health, safety and welfare of our colleagues, contractors and customers remains an established and shared responsibility that is essential to our reputation as a leading and trusted employer.
We continue to develop and embed a strong health, safety and welfare culture in our day to day operations that targets zero incidents and supports our aim to be a great place to work in which all colleagues can work safely and reach their full potential.
Colleagues are encouraged to report all incidents and especially near misses. Any report that raises significant concerns is subject to additional investigation and where appropriate the situation is rectified or procedures improved.
While our overall performance is encouraging and remains within target, we continue to look for new ways to improve.
- implemented a safety incident and observation app to improve the ease of reporting incidents and near misses
- implemented a new arrangement for managing the safety of lone and mobile workers
- introduced new orange high visibility clothing including female fit variants
- trained c100 Mental Health First Aiders
Monitoring accidents and incidents
We monitor all accidents and incidents reported by colleagues and, in particular, attention is paid to:
- the annual number of total and reportable incidents
- the annual number of lost time incidents
- the areas of the company from which these arise
- the proportion of these that fall under each RIDDOR (reporting of injuries, diseases and dangerous occurrences regulations) accident category
- days lost as a result of reportable incidents.
This information is used to evaluate where resources should be allocated to effectively address any problem areas.
Figures for the 12 months to 31 December 2019 are as follows:
- 571 incidents reported (a decrease of 5% from 2018)
- ten incidents were reported to the Health and Safety Executive (HSE) with the loss of 467 days. This is in line with the company target.
- no fatalities or life changing (permanently disabling) injuries
- one reportable dangerous occurrence
- three reportable specified injuries
- no enforcement action from the Health and Safety Executive.
Health and safety awards
Our continued commitment to high safety standards and performance has again been recognised with our Engineering and Sustainable Delivery (ESD) team awarded the RoSPA Gold Medal (8 consecutive golds) award.