Protecting and enhancing the environment

Protecting and enhancing the environment

Environmentally and archaeologically rich, the region in which we work comprises: Protecting our environment

  • significant populations of locally, nationally and internationally important species and their supporting habitat
  • more than 4,000 scheduled ancient monuments
  • three world heritage sites
  • more than 40,000 listed buildings 
  • tens of thousands of archaeological sites of local or
    regional importance.

We are committed to becoming a truly sustainable business while continuing to provide our customers with high quality product and services in ways that enhance the region’s environment.

Our environmental policy sets out our aims and how we will achieve them.

We aim to:

  • reduce emissions to levels at which adverse impacts on the environment are avoided
  • take water and other resources from the environment at a level that is in balance with the expected rate of regeneration
  • do all we can to comply with and, where possible, to better codes, consents and directives issued as local, national and European directives
  • conserve and protect the environment and, wherever possible, improve it through the services we provide
  • operate in a socially responsible manner
  • be fully prepared to cope with our operational emergencies that might affect the environment
  • lead by example within our region to contributing towards its sustainable development in integrating sustainability into business practice.

To achieve our aims we will:

  • applying strict quality controls in all we do
  • seek to design, operate and maintain our equipment to the highest practicable standards in order to meet our environmental objectives
  • implement new technology to improve working practices
  • install plant and equipment and design capital work that blends as sympathetically as possible into the local landscape
  • involve the public in our work, liaising with local groups and individuals where our operations may affect them
  • publicly report on our performance
  • develop accounting systems as a means of understanding our environmental impacts.

Our Plan for Protecting and Enhancing the Environment

Our mission and aim is to provide outstanding, sustainable water and environmental services, and to protect and improve the environment and contribute to wider society.

Read our Plan for Protecting and Enhancing the Environment 2020-25

Preserving archaeology

We check for buried archaeology or other cultural heritage before construction work can begin on a site.

Protecting wildlife

Before a building project starts, we investigate any potential impacts on the environment and wildlife.

Safeguarding sites

We are working to conserve hundreds of sites and landholdings we own across the region.

Requesting information

The Environmental Information Regulations 2004 allows you to request  information about our environmental activities.

Accessing our sites

Conserving and enhancing the wildlife and heritage on our land and providing access to it are among our responsibilities.

Our Chalk Stream Commitment

For decades we have sought to balance the need to supply water to our customers without compromising healthy flows in our chalk streams, and have taken steps to minimise the impact of our abstractions. Find our more on our chalk stream commitment.

Warleigh Weir

Warleigh Weir, a location along the River Avon near Bath, is visited by people who use the stretch of river for recreation, including swimming.