Please contact us on the relevant numbers at the following times, except emergencies:

Monday to Thursday (8.30am to 4.30pm) and Friday (8.30am to 4pm).

Emergencies 24 hours

If you strike a sewer/supply then please this number immediately 

0345 600 4 600

Developer services 

Wessex Water, Claverton Down, Bath, BA2 7WW

New water supply connections/disconnections

01225 526222

New water supply main

01225 526285


01225 526273

Planning/capacity enquiries

01225 526288

Infrastructure charges

01225 526222

Asset enquiries

01225 526422

Building near to or over a public sewer

01225 526333

Connecting to a public sewer

01225 526333

General enquiries

Adoption / diversion / requistion of sewers and diversion of water mains (see map below)

Northern area

01225 522682

Wessex Water, Kennet Way, Trowbridge, Wiltshire, BA14 8RN

Southern area

01202 643461

Wessex Water, Poole STW, Cabot Lane, Poole, BH17 7BX

Western area

01823 225219

Wessex Water, Riverside, Chilton Trinity, Bridgwater, TA6 3JS

Map showing developers services areas - Northern, Western and Southern
Wessex Water developer services areas