Water network

We treat and supply 280 million litres of water a day to 1.3 million customers - approximately one tonne of water to every customer weekly across the south west of England including Dorset, Somerset, Bristol, most of Wiltshire and parts of Gloucestershire and Hampshire.

We have:

• 180 water sources and water treatment works
• 200 booster pumping stations
• 300 service reservoirs and water towers
• 11,800 kilometres (7,300 miles) of water mains.

Leakage

We have reduced leakage to 66.4Ml/d, below the agreed target of 67.2Ml/d for 2018-19.

We are one of only two companies to commit to fixing as many reported leaks as possible within a single day - and this year we raised the bar to 80%.

Our major integrated supply grid project was completed in 2018.

The grid enables us to:

• reduce abstractions from sensitive groundwater sources
• move water more efficiently around our region
• ensure future demand is met
• improve the resilience of supplies to our customers.