Active
Incidents
17/10/2025
6:00pm
Reference: 063893381001
Type of incident: Leak Reported

We’re investigating an issue with the water supply and aim to resolve this as quickly as possible. We apologise for any inconvenience.

When supplies are restored, you may experience discoloured water.

See guidance on how to clear discoloured water.

If your water supply has been interrupted by an unplanned issue, find out what you can expect from us and how we manage incidents.

View all incidents
17/10/2025
8:15am
Reference: 063890625001
Type of incident: Leak Reported

We’re investigating an issue with the water supply and aim to resolve this as quickly as possible. We apologise for any inconvenience.

When supplies are restored, you may experience discoloured water.

See guidance on how to clear discoloured water.

If your water supply has been interrupted by an unplanned issue, find out what you can expect from us and how we manage incidents.

View all incidents
17/10/2025
2:44pm
Reference: 063892608001
Type of incident: Leak Reported

We’re investigating an issue with the water supply and aim to resolve this as quickly as possible. We apologise for any inconvenience.

When supplies are restored, you may experience discoloured water.

See guidance on how to clear discoloured water.

If your water supply has been interrupted by an unplanned issue, find out what you can expect from us and how we manage incidents.

View all incidents
17/10/2025
9:31am
Reference: 063890948001
Type of incident: Leak Reported

We’re investigating an issue with the water supply and aim to resolve this as quickly as possible. We apologise for any inconvenience.

When supplies are restored, you may experience discoloured water.

See guidance on how to clear discoloured water.

If your water supply has been interrupted by an unplanned issue, find out what you can expect from us and how we manage incidents.

View all incidents
17/10/2025
2:17pm
Reference: 063892493001
Type of incident: Leak Reported

We’re investigating an issue with the water supply and aim to resolve this as quickly as possible. We apologise for any inconvenience.

When supplies are restored, you may experience discoloured water.

See guidance on how to clear discoloured water.

If your water supply has been interrupted by an unplanned issue, find out what you can expect from us and how we manage incidents.

View all incidents
17/10/2025
3:12pm
Reference: 063892751001
Type of incident: Leak Reported

We’re investigating an issue with the water supply and aim to resolve this as quickly as possible. We apologise for any inconvenience.

When supplies are restored, you may experience discoloured water.

See guidance on how to clear discoloured water.

If your water supply has been interrupted by an unplanned issue, find out what you can expect from us and how we manage incidents.

View all incidents
17/10/2025
3:55pm
Reference: 063892949001
Type of incident: Bursts And No Water

We’re investigating a leak and aim to resolve this as quickly as possible.

We apologise for any inconvenience.

If your water supply has been interrupted by an unplanned issue, find out what you can expect from us and how we manage incidents.

View all incidents
17/10/2025
2:08pm
Reference: 063892439001
Type of incident: Leak Reported

We’re investigating an issue with the water supply and aim to resolve this as quickly as possible. We apologise for any inconvenience.

When supplies are restored, you may experience discoloured water.

See guidance on how to clear discoloured water.

If your water supply has been interrupted by an unplanned issue, find out what you can expect from us and how we manage incidents.

View all incidents
17/10/2025
6:57pm
Reference: 063893461001
Type of incident: Bursts And No Water

We’re investigating a leak and aim to resolve this as quickly as possible.

We apologise for any inconvenience.

If your water supply has been interrupted by an unplanned issue, find out what you can expect from us and how we manage incidents.

View all incidents
17/10/2025
7:02pm
Reference: 063893452001
Type of incident: Leak Reported

We’re investigating an issue with the water supply and aim to resolve this as quickly as possible. We apologise for any inconvenience.

When supplies are restored, you may experience discoloured water.

See guidance on how to clear discoloured water.

If your water supply has been interrupted by an unplanned issue, find out what you can expect from us and how we manage incidents.

View all incidents
17/10/2025
12:22pm
Reference: 063891890001
Type of incident: Leak Reported

We’re investigating an issue with the water supply and aim to resolve this as quickly as possible. We apologise for any inconvenience.

When supplies are restored, you may experience discoloured water.

See guidance on how to clear discoloured water.

If your water supply has been interrupted by an unplanned issue, find out what you can expect from us and how we manage incidents.

View all incidents
17/10/2025
11:04am
Reference: 063891513001
Type of incident: Leak Reported

We’re investigating an issue with the water supply and aim to resolve this as quickly as possible. We apologise for any inconvenience.

When supplies are restored, you may experience discoloured water.

See guidance on how to clear discoloured water.

If your water supply has been interrupted by an unplanned issue, find out what you can expect from us and how we manage incidents.

View all incidents
17/10/2025
1:01pm
Reference: 063892125001
Type of incident: Leak Reported

We’re investigating an issue with the water supply and aim to resolve this as quickly as possible. We apologise for any inconvenience.

When supplies are restored, you may experience discoloured water.

See guidance on how to clear discoloured water.

If your water supply has been interrupted by an unplanned issue, find out what you can expect from us and how we manage incidents.

View all incidents
17/10/2025
2:26pm
Reference: 063892537001
Type of incident: Leak Reported

We’re investigating an issue with the water supply and aim to resolve this as quickly as possible. We apologise for any inconvenience.

When supplies are restored, you may experience discoloured water.

See guidance on how to clear discoloured water.

If your water supply has been interrupted by an unplanned issue, find out what you can expect from us and how we manage incidents.

View all incidents
17/10/2025
1:40pm
Reference: 063892260001
Type of incident: Leak Reported

We’re investigating an issue with the water supply and aim to resolve this as quickly as possible. We apologise for any inconvenience.

When supplies are restored, you may experience discoloured water.

See guidance on how to clear discoloured water.

If your water supply has been interrupted by an unplanned issue, find out what you can expect from us and how we manage incidents.

View all incidents
17/10/2025
12:19pm
Reference: 063891872001
Type of incident: Leak Reported

We’re investigating an issue with the water supply and aim to resolve this as quickly as possible. We apologise for any inconvenience.

When supplies are restored, you may experience discoloured water.

See guidance on how to clear discoloured water.

If your water supply has been interrupted by an unplanned issue, find out what you can expect from us and how we manage incidents.

View all incidents
17/10/2025
6:37pm
Reference: 063893443001
Type of incident: Bursts And No Water

We’re investigating a leak and aim to resolve this as quickly as possible.

We apologise for any inconvenience.

If your water supply has been interrupted by an unplanned issue, find out what you can expect from us and how we manage incidents.

View all incidents
17/10/2025
10:04am
Reference: 063891219001
Type of incident: Leak Reported

We’re investigating an issue with the water supply and aim to resolve this as quickly as possible. We apologise for any inconvenience.

When supplies are restored, you may experience discoloured water.

See guidance on how to clear discoloured water.

If your water supply has been interrupted by an unplanned issue, find out what you can expect from us and how we manage incidents.

View all incidents
17/10/2025
8:36pm
Reference: 063893499001
Type of incident: Leak Reported

We’re investigating an issue with the water supply and aim to resolve this as quickly as possible. We apologise for any inconvenience.

When supplies are restored, you may experience discoloured water.

See guidance on how to clear discoloured water.

If your water supply has been interrupted by an unplanned issue, find out what you can expect from us and how we manage incidents.

View all incidents
17/10/2025
5:48pm
Reference: 063893354001
Type of incident: Leak Reported

We’re investigating an issue with the water supply and aim to resolve this as quickly as possible. We apologise for any inconvenience.

When supplies are restored, you may experience discoloured water.

See guidance on how to clear discoloured water.

If your water supply has been interrupted by an unplanned issue, find out what you can expect from us and how we manage incidents.

View all incidents

Keep using water wisely all year round

Try some of our easy tips to save water, such as checking your loo for leaks and taking shorter showers.

Hand turning off a shower tap

How can we help you today?

Changes to your bill

On 1 April 2025, our charges increased. Find out why and what this means for your bill.

What's going on in your area?

Get the latest information about reported incidents and work taking place near you.

Check recent storm overflow discharges

We have installed monitors on all storm overflows in our region.

These monitors feed into our interactive map, which shows where they are and provides live information about when they operate. The discharge data is refreshed every 15 minutes.

It also shows rainfall levels and provides alerts about storm overflows impacted by high groundwater levels, which can cause discharges during dry weather.

Chisel beach on a sunny day

Help paying your bills

We've helped more than 49,000 customers who were struggling to afford their bills or repay their debt. View our full range of support available.

Need extra support?

If you require additional support from us due to age, ill health, disability, mental health or a temporary change in your personal situation, sign up for Priority Services for free so that we can help.

Your water supply

If we need to turn your water supply off to carry out work we will let you know by your preferred contact method.

Your bill and other information

If you need extra support in the way we communicate with you we can send your bills or service information to a carer, family member or friend.

Reading your meter

We can help if you have trouble reading your meter. We usually take two meter readings a year to calculate your bills.

Visiting your home

You can set up a password and we’ll use it every time we visit you to help prevent identity fraud.

Wessex Water Employee Delivering Bottled Water