Active
Incidents
10/12/2024
11:21am
Reference: 062969077001
Type of incident: Sewer Flooding

We're investigating an issue with the sewer and aim to resolve this as quickly as possible.

We apologise for any inconvenience. 

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10/12/2024
10:16am
Reference: 062968625001
Type of incident: Leak Reported

We’re investigating an issue with the water supply and aim to resolve this as quickly as possible. We apologise for any inconvenience.

When supplies are restored, you may experience discoloured water.

See guidance on how to clear discoloured water.

If your water supply has been interrupted by an unplanned issue, find out what you can expect from us and how we manage incidents.

View all incidents
10/12/2024
10:52am
Reference: 062968877001
Type of incident: Leak Reported

We’re investigating an issue with the water supply and aim to resolve this as quickly as possible. We apologise for any inconvenience.

When supplies are restored, you may experience discoloured water.

See guidance on how to clear discoloured water.

If your water supply has been interrupted by an unplanned issue, find out what you can expect from us and how we manage incidents.

View all incidents
10/12/2024
9:59am
Reference: 062968509001
Type of incident: Leak Reported

We’re investigating an issue with the water supply and aim to resolve this as quickly as possible. We apologise for any inconvenience.

When supplies are restored, you may experience discoloured water.

See guidance on how to clear discoloured water.

If your water supply has been interrupted by an unplanned issue, find out what you can expect from us and how we manage incidents.

View all incidents
10/12/2024
7:34am
Reference: 062967174001
Type of incident: Leak Reported

We’re investigating an issue with the water supply and aim to resolve this as quickly as possible. We apologise for any inconvenience.

When supplies are restored, you may experience discoloured water.

See guidance on how to clear discoloured water.

If your water supply has been interrupted by an unplanned issue, find out what you can expect from us and how we manage incidents.

View all incidents
10/12/2024
10:51am
Reference: 062968901001
Type of incident: Bursts And No Water

We’re investigating a leak and aim to resolve this as quickly as possible.

We apologise for any inconvenience.

If your water supply has been interrupted by an unplanned issue, find out what you can expect from us and how we manage incidents.

View all incidents
10/12/2024
7:40am
Reference: 062967218001
Type of incident: Leak Reported

We’re investigating an issue with the water supply and aim to resolve this as quickly as possible. We apologise for any inconvenience.

When supplies are restored, you may experience discoloured water.

See guidance on how to clear discoloured water.

If your water supply has been interrupted by an unplanned issue, find out what you can expect from us and how we manage incidents.

View all incidents
10/12/2024
7:45am
Reference: 062967245001
Type of incident: Leak Reported

We’re investigating an issue with the water supply and aim to resolve this as quickly as possible. We apologise for any inconvenience.

When supplies are restored, you may experience discoloured water.

See guidance on how to clear discoloured water.

If your water supply has been interrupted by an unplanned issue, find out what you can expect from us and how we manage incidents.

View all incidents
10/12/2024
7:39am
Reference: 062967209001
Type of incident: Leak Reported

We’re investigating an issue with the water supply and aim to resolve this as quickly as possible. We apologise for any inconvenience.

When supplies are restored, you may experience discoloured water.

See guidance on how to clear discoloured water.

If your water supply has been interrupted by an unplanned issue, find out what you can expect from us and how we manage incidents.

View all incidents
10/12/2024
7:31am
Reference: 062967147001
Type of incident: Leak Reported

We’re investigating an issue with the water supply and aim to resolve this as quickly as possible. We apologise for any inconvenience.

When supplies are restored, you may experience discoloured water.

See guidance on how to clear discoloured water.

If your water supply has been interrupted by an unplanned issue, find out what you can expect from us and how we manage incidents.

View all incidents
10/12/2024
7:42am
Reference: 062967227001
Type of incident: Leak Reported

We’re investigating an issue with the water supply and aim to resolve this as quickly as possible. We apologise for any inconvenience.

When supplies are restored, you may experience discoloured water.

See guidance on how to clear discoloured water.

If your water supply has been interrupted by an unplanned issue, find out what you can expect from us and how we manage incidents.

View all incidents
10/12/2024
9:29am
Reference: 062968311001
Type of incident: Leak Reported

We’re investigating an issue with the water supply and aim to resolve this as quickly as possible. We apologise for any inconvenience.

When supplies are restored, you may experience discoloured water.

See guidance on how to clear discoloured water.

If your water supply has been interrupted by an unplanned issue, find out what you can expect from us and how we manage incidents.

View all incidents
10/12/2024
7:47am
Reference: 062967254001
Type of incident: Leak Reported

We’re investigating an issue with the water supply and aim to resolve this as quickly as possible. We apologise for any inconvenience.

When supplies are restored, you may experience discoloured water.

See guidance on how to clear discoloured water.

If your water supply has been interrupted by an unplanned issue, find out what you can expect from us and how we manage incidents.

View all incidents
10/12/2024
10:13am
Reference: 062968634001
Type of incident: Leak Reported

We’re investigating an issue with the water supply and aim to resolve this as quickly as possible. We apologise for any inconvenience.

When supplies are restored, you may experience discoloured water.

See guidance on how to clear discoloured water.

If your water supply has been interrupted by an unplanned issue, find out what you can expect from us and how we manage incidents.

View all incidents
10/12/2024
7:57am
Reference: 062967316001
Type of incident: Leak Reported

We’re investigating an issue with the water supply and aim to resolve this as quickly as possible. We apologise for any inconvenience.

When supplies are restored, you may experience discoloured water.

See guidance on how to clear discoloured water.

If your water supply has been interrupted by an unplanned issue, find out what you can expect from us and how we manage incidents.

View all incidents
10/12/2024
10:56am
Reference: 062968910001
Type of incident: Sewer Flooding

We're investigating an issue with the sewer and aim to resolve this as quickly as possible.

We apologise for any inconvenience. 

View all incidents
10/12/2024
11:06am
Reference: 062968993001
Type of incident: Bursts And No Water

We’re investigating a leak and aim to resolve this as quickly as possible.

We apologise for any inconvenience.

If your water supply has been interrupted by an unplanned issue, find out what you can expect from us and how we manage incidents.

View all incidents
10/12/2024
10:47am
Reference: 062968868001
Type of incident: Bursts And No Water

We’re investigating a leak and aim to resolve this as quickly as possible.

We apologise for any inconvenience.

If your water supply has been interrupted by an unplanned issue, find out what you can expect from us and how we manage incidents.

View all incidents
10/12/2024
9:52am
Reference: 062968438001
Type of incident: Leak Reported

We’re investigating an issue with the water supply and aim to resolve this as quickly as possible. We apologise for any inconvenience.

When supplies are restored, you may experience discoloured water.

See guidance on how to clear discoloured water.

If your water supply has been interrupted by an unplanned issue, find out what you can expect from us and how we manage incidents.

View all incidents
10/12/2024
11:33am
Reference: 062969148001
Type of incident: Leak Reported

We’re investigating an issue with the water supply and aim to resolve this as quickly as possible. We apologise for any inconvenience.

When supplies are restored, you may experience discoloured water.

See guidance on how to clear discoloured water.

If your water supply has been interrupted by an unplanned issue, find out what you can expect from us and how we manage incidents.

View all incidents

How to prepare for winter weather

Find out how to get your home ready for cold weather to prevent frozen and burst pipes.

Frozen outside tap

How can we help you today?

What's going on in your area?

Get the latest information about reported incidents and work taking place near you.

Check recent storm overflow discharges

We have installed monitors on all storm overflows in our region.

These monitors feed into our interactive map, which shows where they are and provides live information about when they operate. The discharge data is refreshed every 15 minutes.

It also shows rainfall levels and provides alerts about storm overflows impacted by high groundwater levels, which can cause discharges during dry weather.

Chisel beach on a sunny day

Help paying your bills

We've helped more than 49,000 customers who were struggling to afford their bills or repay their debt. View our full range of support available.

Need extra support?

If you or anyone you know needs extra support due to age, ill health or disability, sign up to Priority Services for free so we can help.

Your water supply

If we need to turn your water supply off to carry out work we will let you know by your preferred contact method.

Your bill and other information

If you need extra support in the way we communicate with you we can send your bills or service information to a carer, family member or friend.

Reading your meter

We can help if you have trouble reading your meter. We usually take two meter readings a year to calculate your bills.

Visiting your home

You can set up a password and we’ll use it every time we visit you to help prevent identity fraud.

Wessex Water Employee Delivering Bottled Water