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Use water wisely

Help us manage demand during hot weather by only using what you need in the garden

Refill not landfill

Top up your reusable bottle at our water refill points

Support during challenging times

We can lower your bill until you get back on track.

What's going on in your area?

Get the latest information about reported incidents and work taking place near you.

Register for Priority Services

Sign up for free to benefit from services tailored to meet your additional needs.

Water saving

Use water wisely

Find out how you can save water in your home and garden

Pay your bill online

If you have a credit or debit card, you can make a payment online.

Coronavirus update

We've signed up to the government's five steps to safer working together to ensure we protect customers and staff from Covid-19 while delivering services as normal.


Our purpose and values

Our customers, the environment and our employees are at the heart of our business. Read about our purpose and values.

Read our purpose and values
Looking for more

More than 25,000 people are now paying lower bills

We've helped more than 37,000 customers who were struggling to pay their bills and 25,000 of those are now paying lower bills. If you are finding it difficult to pay your bill, get in contact with us today.