Bills and accounts
Choose from a number of options to pay your bill and update your details through your online account.
Help and advice
If you are experiencing an issue with our services or require additional support, see our advice and discover how we can help.
Visit and learn
Plan a day out at one of our sites and learn about the support available for local communities.
If you're already a Wessex Water customer and are moving somewhere else in our region, you will need to let us know you're moving.
See our advice on how to find and read your meter. If you can't read your meter, contact us at least five working days before you move out and we will arrange for someone to do it for you.
Our online form is the easiest way to tell us you're moving, but you can also let us know by calling.
Find and read your meter
Follow these simple steps to locate and read your water meter.
If you need additional support due to age, ill health, disability, mental health or a temporary change in your personal situation, we are here to help.
Ways to pay your bill
Paying your bill should be hassle free, which is why we offer several payment options to suit every customer’s needs.