About us

About us

We are a regional water and sewerage business serving 2.8 million customers across the south west of England including Dorset, Somerset, Bristol, most of Wiltshire and parts of Gloucestershire and Hampshire.

The Bristol and Bath area in the north west has a population of around 750,000 and in the south east the Bournemouth and Poole area has about 300,000 residents.

The region’s landscape is varied, ranging from the Mendip Hills and the levels of Somerset to the cliffs of Dorset and Wiltshire’s Salisbury Plain. The two coastlines have a number of popular holiday resorts such as Weston super Mare and Minehead on the north coast and Bournemouth, Poole and Weymouth on the south coast.

Since May 2002 we have been owned by YTL Power International of Kuala Lumpur, Malaysia. YTL has demonstrated a long term commitment to us, enabling us to develop and continue to provide a first class service to our customers. 

Our purpose is to:

  • provide our customers and communities with excellent service and value for money
  • protect and improve the environment
  • provide our employees with the opportunity for personal development and a satisfying career
  • provide our investors with a fair return for their investment.

We are recognised by our regulators as one of the leading water and sewerage companies in England and Wales.

Wessex Water region