Active
Incidents
11/12/2024
3:05am
Reference: 062971366001
Type of incident: Leak Reported

We’re investigating an issue with the water supply and aim to resolve this as quickly as possible. We apologise for any inconvenience.

When supplies are restored, you may experience discoloured water.

See guidance on how to clear discoloured water.

If your water supply has been interrupted by an unplanned issue, find out what you can expect from us and how we manage incidents.

View all incidents
11/12/2024
3:23am
Reference: 062971375001
Type of incident: Leak Reported

We’re investigating an issue with the water supply and aim to resolve this as quickly as possible. We apologise for any inconvenience.

When supplies are restored, you may experience discoloured water.

See guidance on how to clear discoloured water.

If your water supply has been interrupted by an unplanned issue, find out what you can expect from us and how we manage incidents.

View all incidents
11/12/2024
1:24am
Reference: 062971348001
Type of incident: Leak Reported

We’re investigating an issue with the water supply and aim to resolve this as quickly as possible. We apologise for any inconvenience.

When supplies are restored, you may experience discoloured water.

See guidance on how to clear discoloured water.

If your water supply has been interrupted by an unplanned issue, find out what you can expect from us and how we manage incidents.

View all incidents

How to prepare for winter weather

Find out how to get your home ready for cold weather to prevent frozen and burst pipes.

Cold weather advice
Frozen outside tap

How can we help you today?

  • Moving home

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  • Report a problem

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    Ways to pay

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What's going on in your area?

Get the latest information about reported incidents and work taking place near you.

Check recent storm overflow discharges

We have installed monitors on all storm overflows in our region.

These monitors feed into our interactive map, which shows where they are and provides live information about when they operate. The discharge data is refreshed every 15 minutes.

It also shows rainfall levels and provides alerts about storm overflows impacted by high groundwater levels, which can cause discharges during dry weather.

Open coast and rivers watch map
Chisel beach on a sunny day

Help paying your bills

We've helped more than 49,000 customers who were struggling to afford their bills or repay their debt. View our full range of support available.

Help to pay your bill

Need extra support?

If you or anyone you know needs extra support due to age, ill health or disability, sign up to Priority Services for free so we can help.

Your water supply

If we need to turn your water supply off to carry out work we will let you know by your preferred contact method.

Your bill and other information

If you need extra support in the way we communicate with you we can send your bills or service information to a carer, family member or friend.

Reading your meter

We can help if you have trouble reading your meter. We usually take two meter readings a year to calculate your bills.

Visiting your home

You can set up a password and we’ll use it every time we visit you to help prevent identity fraud.

Priority Services
Wessex Water Employee Delivering Bottled Water

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