Contact us

Contact us

Customer Services

Call 0345 600 3 600

Monday to Friday, 8am to 8pm, Saturday, 8am - 2pm (for non-household billing enquiries, please contact your retailer).

Make an enquiry

Water supply and sewerage enquiry

Call 0345 600 4 600

Monday to Friday, 8am to 6pm (emergencies only at other times)

Make an enquiry

Customer engagement

Help us to shape the future

For more information on other contact numbers, please see below:

We may record telephone calls to our contact centres for quality, security and training purposes.

Calls to 0345 numbers usually cost the same as standard UK landline numbers. Please check with your telephone service provider.