Bills and accounts

Choose from a number of options to pay your bill and update your details through your online account.

Your online account

Create an online account or sign in to view and manage your bill online.

Register or sign in

Your bill

Find out what each part of your bill means, how to pay it and how we can help if you need support.

Your bill information
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Tell us you're moving

If you’re moving home, find out how to update, set up or close your account.

Tell us you are moving
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Water meters

Learn how to find and read your meter, submit a reading online and switch to a meter.

Your water meter

How else can we help?

Priority Services

How we can help if you need support due to age, ill health, disability, mental health or a temporary change in your situation.

Got a question about your bill?

You'll find answers to hundreds of frequently asked questions in our FAQ hub.

Save water

Follow our advice to save water, and find out how using less can reduce your bill and benefit the environment.