Help to pay your bill

If you need help paying your bills, whether in the short-term during the cost of living crisis or longer term, we are here for you.

Not sure what help you are eligible for?

Use our eligibility checker to find out what tariffs you can apply for.

Eileen's story

Our help-to-pay schemes have helped more than 57,000 customers who are struggling to pay their bills or repay their debt.

Eileen is one of the thousands of customers we've helped - listen to her story to find out more about the support available.

No longer need support?

If you’re currently on one of our schemes and no longer require support, please get in touch.

Independent financial advice

You may need to get free independent advice before you apply to one of our schemes.

Debt and budget advice can help you boost your income, manage your money and deal with debt.

Get advice