Your water

Find out what to do if you have no water or are experiencing an issue with your supply, such as a change in colour, taste, smell or pressure.

How can we help today?

Have no water?

How to identify the cause and get your supply back to normal.

No water

Think you have a leak?

How to check if you have one and who to contact to fix it.

Check for leaks

Want to switch to a meter?

Switching is free and customers save £125 a year on average.

Switch to a meter

Water supply advice

Check the quality and hardness of the water in your area, and see our advice for a range of water supply issues.

Check your water quality
Customer inspecting looking at a kitchen tap

A safe and reliable water supply

We’re committed to providing you with the best quality drinking water and protecting our environment. Find out how we take care of your water.

Water treatment operator looking at a water sample

What's going on in your area?

Get the latest information about reported incidents and work taking place near you.

More help with your water

Save water

Follow our advice to save water, and find out how using less can reduce your bill and benefit the environment.

Water pipe responsibility

If you experience an issue with a water supply pipe, such as a leak, it’s important you know who is responsible for fixing it.

How to prepare your home for winter

Get your home ready for cold weather to prevent frozen and burst pipes