Community Drop-Ins
If you want advice or have a question about our services, you can speak to us in person at one of our Community Drop-In sessions.
About the sessions
Our sessions, which are being held at locations across our whole water supply and wastewater area, will give you the chance to speak with a Customer Adviser who will act as the point of contact for your local community.
They can:
- answer questions about your bill
- refer you for support if you are struggling to pay your bill
- provide advice on saving water and avoiding blockages
- answer questions about water quality, plumbing and drainage.
Watch this video to find out how they've helped customers so far.
Location, dates, and times
You can attend our sessions on the following dates. Sessions will be held from 10am to 12pm and 1pm to 2pm.
You do not have to book – just show up on the day. If you would like to arrange a dedicated time slot, please email community@wessexwater.co.uk.
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Location |
Dates |
|---|---|
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Bath Central Library, BA1 5AN |
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Bournemouth Bournemouth Library, BH2 5RQ |
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Bournemouth Kinson Library, BH11 9AW |
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Bridgwater Bridgwater Library, TA6 3LF |
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Bridport Bridport Library, DT6 3NY |
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Bristol - Bedminster Bedminster Library, BS3 4AQ |
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Bristol - Bishopston Bishopston Library, BS7 8BN |
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Bristol - Fishponds Fishponds Library, BS16 3HL |
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Bristol - Lawrence Weston Ambition House, BS11 0PZ |
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Calne Community Hub and Library, SN11 0JU |
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Chard Chard Library, TA20 2YA |
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Cheddar Cheddar Library, BS27 3NB Only 10am to 12pm sessions available |
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Chippenham Chippenham Library, SN15 3EJ |
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Devizes Devizes Library, SN10 1DL |
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Dorchester Dorchester Library, DT1 1EE |
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Gillingham Gillingham Library, SP8 4UA |
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Nailsea Nailsea Library, BS48 1RH |
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Poole Wesley's Cafe, The Spire, BH15 1DF |
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Ringwood Ringwood Library, BH24 1DW |
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Salisbury Salisbury Library, SP1 1BL |
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Street Street Library, BA16 0HL |
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Taunton Taunton Library, TA1 3XZ |
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Trowbridge Trowbridge Library, BA14 8BS |
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Warminster Warminster Library, BA12 9BT |
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Wells Wells Library, BA5 2PU |
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Weston-super-mare Weston-super-mare Library, BS23 1UJ |
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Weymouth The Dry Dock, DT4 8EW |
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Wimborne Wimborne Library, BH21 1HH |
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Yate Yate Shopping Centre, BS37 4AX |
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Yeovil Yeovil Library, BA20 1PY |
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Helpful information