Losing a loved one can be hard, so we are here to support you during this difficult time.

Our specially trained team will guide you through the process to make it as quick and easy as possible.

What you'll need

It would be helpful if you have the following information ready when you contact us:

  • details of the deceased, including their address and the date of their death
  • their Wessex Water customer number (if available)
  • whether the property was owned or rented
  • an up-to-date water meter reading (if available)
  • the name, address and telephone number of the person or executor who is legally looking after the affairs of the deceased
  • whether water is still required at the property.

How to get in touch

Let us know about the passing of a loved one by filling in our online form. You can also call us.