Help and advice for customers

Incidents and planned Work

Check your water quality or learn new ways to save water and save money off your bill.

Have a problem with your wastewater, or have a blockage? Learn how we can help.

Want to know whether the pipework is your responsibility or ours?

Help us to safeguard the environment - report a pollution to us today

If in doubt, keep them out. Our advice on how to deal with bogus callers.

How do the plumbing regulations affect your home?

Cooking at home? Check out our advice on how to stay block free.

What to do in the unlikely event that your home is flooded with sewage.