Unusually high bill

There is often a simple reason why your bill or meter reading is higher than usual. Below are some of the common causes of an unusually high bill.

Signs you may have a leak

You may have a leak if you notice:

  • an unexplained increase in your bill
  • a big drop in water pressure
  • areas of lush vegetation in your garden
  • damp patches on the ground
  • a hissing or knocking noise near your internal stop tap.

Save water to reduce your bill

Free water-saving devices

Order our free water-saving devices to start making water and energy savings in your home.

How to save water

If your property is metered, you can reduce your bill by making some small changes to your habits.