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  • Bills and accounts

    Bills and accounts

    Choose from a number of options to pay your bill and update your details through your online account.

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    • Your online account
    • Your bill Right Chevron
      • Ways to pay your bill
      • Understanding your bill
      • Unusually high bill
      • Our charges
      • Changes to our charges
      • Rainwater drainage allowance
    • Help to pay your bill
    • Tell us you are moving Right Chevron
      • Create an account
      • Update your account
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      • Tell us about a bereavement
      • Landlords and lettings
      • Tenants and students
    • Water meters Right Chevron
      • Switch to a water meter
      • Submit a meter reading
      • Finding and reading your water meter
    • Tell us about a bereavement
  • Help and advice

    Help and advice

    If you are experiencing an issue with our services or require additional support, see our advice and discover how we can help.

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    • Your water Right Chevron
      • Water quality
      • Save water
      • Water pressure
      • Leaks
      • Water pipe responsibility
      • Plumbing
      • Find your water supplier
    • Your wastewater Right Chevron
      • Blockages in the home
      • Sewer flooding
      • Coast and rivers watch
      • Rainwater drainage allowance
      • Sewer pipe responsibility
    • How to Right Chevron
      • Save water
      • Get ready for winter
      • Check for leaks
      • Find your stop tap
      • Avoid blockages
    • Additional support Right Chevron
      • Priority Services
      • Scams and fraud
      • Managing someone else's account
      • Help to pay your bill
      • Insurance
      • Independent advice
      • Community Drop-Ins
    • Core customer information Right Chevron
      • Our promise
      • How to make a complaint
      • Our regulators
  • Emergencies

    Emergencies

    How to resolve issues relating to our services, such as water supply interruptions and sewer flooding.

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    • Emergencies Right Chevron
      • Have no water?
      • Report a problem
      • Reporting pollutions
      • Frozen and burst pipes
    • Work and incidents in your area Right Chevron
      • How we manage incidents

    How we manage incidents

  • Visit and learn

    Visit and learn

    Plan a day out at one of our sites and learn about the support on offer through our free education service.

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    • Our recreational sites Right Chevron
      • Sutton Bingham Reservoir
      • Clatworthy Reservoir
      • Hawkridge Reservoir
      • Durleigh Reservoir
      • Tucking Mill Reservoir
    • Things to do Right Chevron
      • Fishing
      • Exploring
      • Watersports
      • Wildlife and birdwatching
    • Education Right Chevron
      • Book an education visit
      • Support for schools
      • Visit our education centres
      • Educational resources
      • Groups, clubs and adult learning
      • Schools and careers engagement
    • Enhancing the environment Right Chevron
      • Water Guardians
      • Save water
      • Storm overflows
      • How to avoid blockages
      • Our plans
  • In your community

    In your community

    Learn about the support available for local communities and charities, and discover how to meet us at our upcoming events.

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    • Community Drop-Ins
    • Events
    • Funding Right Chevron
      • Environment Fund
      • Community Fund
      • Partners Programme
    • Volunteering
    • Watermark Town Awards
    • Water refill points
  • Bills and accounts Right Chevron
    • Left Chevron Back
    • Bills and accounts
    • Your online account
    • Your bill Right Chevron
      • Left Chevron Back
      • Your bill
      • Ways to pay your bill
      • Understanding your bill
      • Unusually high bill
      • Our charges
      • Changes to our charges
      • Rainwater drainage allowance
    • Help to pay your bill
    • Tell us you are moving Right Chevron
      • Left Chevron Back
      • Tell us you are moving
      • Create an account
      • Update your account
      • Close your account
      • Tell us about a bereavement
      • Landlords and lettings
      • Tenants and students
    • Water meters Right Chevron
      • Left Chevron Back
      • Water meters
      • Switch to a water meter
      • Submit a meter reading
      • Finding and reading your water meter
    • Tell us about a bereavement

  • Help and advice Right Chevron
    • Left Chevron Back
    • Help and advice
    • Your water Right Chevron
      • Left Chevron Back
      • Your water
      • Water quality
      • Save water
      • Water pressure
      • Leaks
      • Water pipe responsibility
      • Plumbing
      • Find your water supplier
    • Your wastewater Right Chevron
      • Left Chevron Back
      • Your wastewater
      • Blockages in the home
      • Sewer flooding
      • Coast and rivers watch
      • Rainwater drainage allowance
      • Sewer pipe responsibility
    • How to Right Chevron
      • Left Chevron Back
      • How to
      • Save water
      • Get ready for winter
      • Check for leaks
      • Find your stop tap
      • Avoid blockages
    • Additional support Right Chevron
      • Left Chevron Back
      • Additional support
      • Priority Services
      • Scams and fraud
      • Managing someone else's account
      • Help to pay your bill
      • Insurance
      • Independent advice
      • Community Drop-Ins
    • Core customer information Right Chevron
      • Left Chevron Back
      • Core customer information
      • Our promise
      • How to make a complaint
      • Our regulators

  • Emergencies Right Chevron
    • Left Chevron Back
    • Emergencies
    • Emergencies Right Chevron
      • Left Chevron Back
      • Emergencies
      • Have no water?
      • Report a problem
      • Reporting pollutions
      • Frozen and burst pipes
    • Work and incidents in your area Right Chevron
      • Left Chevron Back
      • Work and incidents in your area
      • How we manage incidents

    • How we manage incidents

  • Visit and learn Right Chevron
    • Left Chevron Back
    • Visit and learn
    • Our recreational sites Right Chevron
      • Left Chevron Back
      • Our recreational sites
      • Sutton Bingham Reservoir
      • Clatworthy Reservoir
      • Hawkridge Reservoir
      • Durleigh Reservoir
      • Tucking Mill Reservoir
    • Things to do Right Chevron
      • Left Chevron Back
      • Things to do
      • Fishing
      • Exploring
      • Watersports
      • Wildlife and birdwatching
    • Education Right Chevron
      • Left Chevron Back
      • Education
      • Book an education visit
      • Support for schools
      • Visit our education centres
      • Educational resources
      • Groups, clubs and adult learning
      • Schools and careers engagement
    • Enhancing the environment Right Chevron
      • Left Chevron Back
      • Enhancing the environment
      • Water Guardians
      • Save water
      • Storm overflows
      • How to avoid blockages
      • Our plans

  • In your community Right Chevron
    • Left Chevron Back
    • In your community
    • Community Drop-Ins
    • Events
    • Funding Right Chevron
      • Left Chevron Back
      • Funding
      • Environment Fund
      • Community Fund
      • Partners Programme
    • Volunteering
    • Watermark Town Awards
    • Water refill points

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Wessex Water Services Ltd, Registered in England No. 2366648 Registered Office: Operations Centre , Claverton Down Road, Claverton Down, Bath BA2 7WW.

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