Tell us about a bereavement
Losing a loved one can be hard, so we want to make this process as straightforward as possible for you.
We understand that you may not want to speak to anyone right now, so you can let us know about a bereavement online.
If you would rather call, you can speak to a member of our specially trained team, who will guide you through the process.
Before you start
It would be helpful if you could provide:
- details of the deceased, including their address and the date of their death
- their Wessex Water customer number (if available)
- whether the property was owned or rented
- an up-to-date water meter reading (if available)
- the name, address and telephone number of the person or executor who is legally looking after the affairs of the deceased
- whether water is still required at the property
- a copy of the death certificate (if available).
Tell us about a bereavement
You can tell us about the passing of a loved one online or over the phone.