Discount for low-income pensioners

If you're a pensioner, you could be entitled to a discount on your water and/or sewerage bill.


Who can apply?

You can apply if we provide you with water and/or sewerage services and all the adults in your household receive Pension Credit or the state pension is your (and their) only income.

Are you entitled to Pension Credit?

If you are aged 60 and over and live in the UK, you may be able to apply for Pension Credit subject to income. You may also be eligible to have your income topped up by the government.

How does the discount work? 

We will reduce your bill by around £60 every year.

You do not need to reapply each year or if you move home.

What do you need to apply?

To apply for this discount, you will need a copy of your evidence to show entitlement to Pension Credit or a copy of your bank statement showing the state pension as your only income. 

Any evidence sent needs to show your name and address and be dated within the last 12 months.

How to apply

Apply for a discount by completing our online form. You can also contact us to apply.