Flexible payment plan

If you are having short-term problems paying, we can offer you a flexible payment plan.

How it works

You can pay less than you need towards your water bill for an agreed period of time and catch up on payments later.

How to apply

To talk to us about moving to a flexible payment plan: 

Call us

0345 600 3 600 (Monday to Friday, 8am to 6pm; Saturday, 9am to 1pm)

Email us