New customer

If you're new to the Wessex Water region, you will need to set up an account.

Before you start, check you have the following: 

  • the date you moved in
  • your new address
  • an initial meter reading if your new home is metered.

See our advice on how to find and read your meter. If you can't read your meter, contact us and we will arrange for someone to do it for you.

Let us know you are moving to our region

Our online form is the easiest way to set up your account, but you can also set it up by calling us.

Check your stop tap

Find and locate your stop tap to check that it is working correctly.