If in doubt, keep them out!
If you think someone is not a real Wessex Water employee, contact the police immediately.
Bogus callers often prey on elderly or vulnerable people by pretending they work for a water company to con their way into homes.
All our staff carry photographic identification and we operate a password system where requested.
It is very rare that one of our staff would need to enter your home – if they do need to enter they will always show their identity card first and will be happy to wait while you confirm their identity.